Frequently Asked Questions
Please check out our FAQ here.
We're happy to personally answer all of your questions here.
Dental Fix combines centralized technological and account management services with a unique national network of locally owned and operated industry professionals. Each professional is equipped with “state of the art” mobile service centers. We deliver On-Site personalized service for all of your practice’s repair and new equipment needs.
What can we do for you?
Always the same experienced industry professional
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A Rolling Repair Shop
In Your Business, time is money and precision matters. That’s why our vans come to you equipped for any eventuality. We pride ourselves on carrying the largest mobile inventory in the industry. We invite you to tour our mobile service center.
We Plan To Help You Profit
Want to decrease your downtime and increase the lifespan of your equipment? Allow us to deliver preventative maintenance straight to your doorstep.
Whether it’s maintaining a single piece of equipment, or outfitting an entire office, we’ll work with your budget. You have nothing to lose but profitability.
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Michael Leonard San Antonio, TX
Mike Parker Fort Lauderdale, FL
Daniel Sweet Oakland County, MI
Michael Johnson Jackson, MS
Ted Chen Columbus, OH
Crystal Anderson Hudson Valley, NY
Q: How quickly can you make it out to my office?
A: Usually within 24 hours. If you are in an emergency situation we will likely make it out the same day.
Q: How much do you charge for service?
A: This depends on the job. However we offer free estimates, so there is no risk.
Q: How much is it for you to come out to the office?
A: Unlike most of our competitors we typically do not charge for travel.
Q: How many different technicians will service my equipment?
A: Only 1 technician will work on your equipment. That technician is the Owner and Operator of the Dental Fix business and will become familiar with your equipment and the history of service performed. Because the technician is the Owner, they aim to be extremely accommodating, develop a strong business relationship with your office, provide dedicated service and add value to your practice.
Q: How long does it take to return my high speed handpieces?
A: Because we fix equipment and high speed handpieces onsite, our turnaround time is the fastest in the industry. In our mobile service center, while parked at your office, we will repair your handpieces and return them immediately with standard manufacturer's warrantees.
Q: Do you sell new equipment?
A: Yes we sell chairs, delivery units, compressors, vacuum pumps, handpieces, and just about anything else you might need. We will make recommendations that make the most sense for your practice and have the least financial impact while providing the most economical return.
Q: How do I schedule an appointment?
A: Call us directly at 1-800-586-0340 or click here.
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You cannot go wrong with our incredible customer service
Customer Service is our greatest asset to your office. At DentalFix, you will be assigned one account manager who will ensure that all of your service needs are met.